Privacy Policy

Welcome to Charanvandan Foundation (also known as “charanvandan”) (https://charanvandan.com/). We support social good initiatives such as animal welfare, temple renovation, disaster relief, and assistance for the poor and needy. We are committed to safeguarding your privacy and protecting your personal data when you visit our website, participate in campaigns, or make donations.

Who We Are

• CHARANVANDAN FOUNDATION (also known as “Charanvandan”) – a non-profit/NGO (CIN: U84120UP2025NPL229100), registered at: C/O Asha Pandey, N14/80, 2A Sarai Nandan, Sunderpur, Varanasi, Uttar Pradesh – 221005. In this Policy, “Charanvandan Foundation”, “Charanvandan”, “we”, “us”, and “our” refer to the same entity.

Information We Collect

When you interact with our website, we may collect:

• Identity details: full name, country, city (if provided)
• Contact details: email address and mobile number
• Donation details: amount, frequency (one-time/recurring), campaign/category preference
• Compliance details: PAN (for 80G certificates) and any information required by applicable law
• Payment metadata from our payment gateway (e.g., transaction ID, status). We do not store card/bank details on our servers.
• Communication records when you contact support
• Technical data: IP address, device/browser info, cookies or similar identifiers

How We Use Your Information

• Process donations and issue acknowledgments and 80G tax receipts (where applicable)
• Operate campaigns, share impact updates, and manage donor communications
• Support recurring donations and donor preferences
• Improve site performance, security, and user experience
• Comply with legal/regulatory obligations (e.g., income tax, FCRA where applicable)

Lawful Basis

We process personal data based on one or more of the following: your consent, performance of a contract (donation/receipt issuance), compliance with legal obligations, and our legitimate interests (platform security, improvements, and donor communications).

Data Security

We implement administrative, technical, and organizational safeguards to protect your data against unauthorized access, loss, or misuse. Payments are processed securely via third-party gateways (e.g., Razorpay); sensitive payment data is handled by the payment provider and not stored on our systems.

Third-Party Services

We may share limited data with trusted service providers for payment processing, email/SMS delivery, analytics, fraud prevention, or cloud hosting. These providers are contractually bound to use the data only to deliver their services to us and to maintain confidentiality.

Cookies & Tracking

We use cookies and similar technologies to remember your preferences, understand usage, and improve features. You can manage cookies in your browser settings; disabling them may affect some functionality.

Data Retention

We retain personal data only as long as necessary for the purposes described above, including legal, accounting, or reporting requirements (e.g., tax laws). After this period, data is securely deleted or anonymized.

Your Rights

• Request access to the personal data we hold about you
• Request corrections or updates
• Request deletion, subject to legal/contractual obligations
• Withdraw consent (where processing is based on consent)
• Opt out of non-essential marketing communications

Children’s Privacy

Our services are intended for users who are 18 years and older. If you believe a child has provided personal data, please contact us so we can take appropriate action.

International Donors

If you donate from outside India, additional rules (e.g., FCRA and payment processor policies) may apply. We process such donations in accordance with applicable Indian laws and the requirements of our payment partners.

Contact Us

For privacy queries, data requests, or complaints:

• Email: support@charanvandan.com
• Phone: +91 63906 58852
• Website: https://charanvandan.com
• Address: CHARANVANDAN FOUNDATION, C/O Asha Pandey, N14/80, 2A Sarai Nandan, Sunderpur, Varanasi, Uttar Pradesh – 221005

Changes to This Policy

We may update this Privacy Policy to reflect legal requirements or improvements to our services. Any changes will be posted on this page with an updated date.