Privacy Policy
At Charanvandan Digital Solution Private Limited (“Charanvandan,” “we,” “our,” or “us”), we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you engage with our services.
1. Information We Collect
We collect the following types of information to provide you with our services effectively:
a. Personal Information:
- Full name, email address, phone number, postal address.
- Payment details (processed securely through third-party payment gateways).
b. Non-Personal Information:
- Browser type, device information, IP address, and website usage data.
c. Campaign Information:
- Details of the campaigns you create or donate to.
d. Communication Information:
- Records of correspondence, inquiries, and feedback.
2. How We Use Your Information
Your data is collected to:
- Facilitate donations, transactions, and service delivery.
- Ensure secure payment processing.
- Provide campaign updates and donor notifications.
- Improve user experience and optimize our platform.
- Comply with legal obligations and regulatory requirements.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share data under the following circumstances:
- With Service Providers: Trusted third-party providers who assist in payment processing, platform maintenance, and marketing.
- For Legal Reasons: To comply with applicable laws, regulations, or legal requests.
- With Campaign Owners: Donor details may be shared with campaign organizers to ensure accountability and communication.
4. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or misuse. Despite our efforts, no system can guarantee complete security. Users are encouraged to practice caution while sharing sensitive information online.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, track browsing behavior, and personalize content. You can modify your browser settings to manage cookie preferences.
6. Your Rights
As a user, you have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications at any time.
- Request details about how your data is processed.
To exercise these rights, please contact us at support@charanvandan.com.
7. Third-Party Links
Our platform may contain links to external websites. We are not responsible for their privacy practices, and we encourage you to review their policies separately.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors without parental consent.
9. Changes to This Policy
Charanvandan reserves the right to update this Privacy Policy at any time. Users will be notified of significant changes via email or website updates.
10. Contact Us
For questions, concerns, or requests related to this Privacy Policy, please contact us at:
📧 Email: support@charanvandan.com
📞 Contact No: +91 63906 58852
🏠 Address: 2A Sarai Nandan, Sunderpur, Varanasi, Uttar Pradesh, PIN – 221005, India
